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Privacy Policy

Last updated: March 2026

This privacy policy explains how Lawsupport collects, processes and protects your personal data when you use our website lawsupport.ch. We are committed to handling your data in accordance with the Swiss Federal Act on Data Protection (nDSG, in force since 1 September 2023) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for data processing on this website is:

Lawsupport
Stockerstrasse 45
8002 Zurich, Switzerland
Email: info@lawsupport.ch
Phone: +41 44 51 52 592

2. Data We Collect

2.1 Contact Form Data

When you submit a contact form on our website, we collect the information you provide, which may include your name, email address, telephone number and message content.

2.2 Technical Data

When you visit our website, our hosting provider automatically collects certain technical data, including your IP address, browser type and version, operating system, referring URL and date and time of access. This data is collected through server log files.

2.3 Cookies

Our website uses only essential cookies that are strictly necessary for the website to function. We do not use tracking cookies, analytics cookies or advertising cookies. No cookie consent banner is required as we only use technically necessary cookies.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Responding to your enquiries submitted through our contact form
  • Providing and maintaining our website
  • Ensuring the security of our website
  • Complying with legal obligations

4. Legal Basis

We process your personal data on the following legal grounds:

  • Consent (Art. 31 nDSG; GDPR Art. 6(1)(a)): When you voluntarily submit a contact form, you consent to the processing of the data you provide.
  • Legitimate interest (Art. 31 nDSG; GDPR Art. 6(1)(f)): We have a legitimate interest in collecting technical data to ensure the security and proper functioning of our website.
  • Legal obligation (GDPR Art. 6(1)(c)): We may process data where required by law.

5. Third-Party Services

We use the following third-party services:

  • Cloudflare (Cloudflare, Inc., USA): We use Cloudflare for website hosting, content delivery (CDN) and security. Cloudflare may process technical data such as IP addresses. Cloudflare is certified under the EU-US Data Privacy Framework. For more information, see Cloudflare’s Privacy Policy.
  • Telegram Bot API (Telegram FZ LLC, Dubai): Contact form submissions are delivered to us via the Telegram Bot API. The data transmitted includes the information you provide in the form. See Telegram’s Privacy Policy.
  • Google Fonts (Google LLC, USA): We use Google Fonts to display web fonts. When you visit our pages, your browser may connect to Google servers to load font files. Google may process your IP address. See Google’s Privacy Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Business records, including contact form submissions, are retained for up to 10 years in accordance with Swiss Code of Obligations (Art. 958f OR). Technical log data is typically deleted after 90 days.

7. Data Sharing

We do not sell, trade or rent your personal data. We may share your data with:

  • Service providers: Third-party providers who assist us in operating our website (as listed in Section 5), bound by contractual data protection obligations.
  • Authorities: Government or regulatory bodies when required by law or legal proceedings.

8. Your Rights

Under Swiss data protection law and, where applicable, the GDPR, you have the following rights:

  • Right of access (Art. 25 nDSG): You may request information about the personal data we hold about you.
  • Right to rectification (Art. 32 nDSG): You may request correction of inaccurate data.
  • Right to deletion: You may request deletion of your personal data, subject to legal retention obligations.
  • Right to data portability (Art. 28 nDSG): You may request your data in a commonly used, machine-readable format.
  • Right to object: You may object to the processing of your data at any time.
  • Right to lodge a complaint: You may file a complaint with the Federal Data Protection and Information Commissioner (FDPIC/EDÖB) at edoeb.admin.ch.

To exercise any of these rights, please contact us at info@lawsupport.ch.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses SSL/TLS encryption to secure data transmission between your browser and our servers.

10. Children

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.